Privacy Policy

Introduction

TedProspect ("we", "us", "our"), operated by Tedbin, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our automated outbound sales CRM platform.

Information We Collect

We collect the following types of information:

• Account information: name, email address, company name, and authentication credentials when you register.
• Prospect data: business names, addresses, contact details, social media profiles, website URLs, and performance scores discovered through Google Maps and enriched via AI.
• Usage data: how you interact with the platform, credits consumed, emails sent, and campaign performance metrics.
• Contact form submissions: name, email, and message content submitted through our website or client sites via our lead capture API.

How We Use Your Information

• To provide and operate the TedProspect platform, including lead discovery, enrichment, and CRM features.
• To enrich prospect data using AI models and third-party data sources on your behalf.
• To generate AI-powered proposals and outreach content based on your services catalog and prospect data.
• To send transactional emails, platform notifications, and respond to support requests.
• To improve our platform, fix bugs, and develop new features based on aggregated usage patterns.

Third-Party Services

We use the following third-party services to operate the platform:

• Google Maps Platform and Google PageSpeed Insights for lead discovery and website performance auditing.
• AI model providers for contact enrichment, business description generation, and proposal writing.
• Email service providers configured by you for sending outreach emails on your behalf.
• Analytics services to understand platform usage and improve the product.

Data Storage and Security

Your data is hosted in Switzerland by Infomaniak, a Swiss-based cloud hosting provider that acts as our processor under a Data Processing Addendum (DPA). This ensures compliance with Swiss data protection laws (nFADP). We implement industry-standard security measures including encryption in transit and at rest, regular backups, and access controls. Prospect data you collect through the platform belongs to you and is stored in your account.

Your Rights

Under applicable data protection laws (including GDPR), you have the following rights:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate personal data.
• Right to erasure: request deletion of your personal data and account.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing of your personal data for certain purposes.

Cookies

We use essential cookies for authentication and language preferences. We use a locale preference cookie (i18n_locale) to remember your language selection. We do not use third-party advertising or tracking cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. The latest version will always be available on this page.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at privacy@tedprospect.com